this post was submitted on 13 Nov 2024
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Unbearable Linux issues on work laptop (slrpnk.net)
submitted 1 month ago* (last edited 1 month ago) by Sunny@slrpnk.net to c/linux@lemmy.ml
24 comments fedilink hide all child comments
 

Hi there folks!

I've used Linux for a good while now, but have no idea how to troubleshoot the current issues I'm having with my laptop at work. Let's begin.

The laptop at hand is a HP EliteBook 845 14inch Notebook G10. A standard work laptop, with Windows pre-installed from It. This PC is "new" in the sens that I just got it from IT.

Laptop specs:

  • CPU: AMD ryzen 5 7540U
  • GPU: Radeon 740M Graphics
  • RAM: 16GB
  • Kernel: 6.11.6-2-default

Other notable settings:

  • fast boot off
  • secure boot off
  • have encrypted the drive

FYI: These issues have been the same across multiple distros and DEs. I've tried, Bluefin, Aurora, Red Hat Workstation and now running OpenSuse Tumbleweed (KDE+Wayland).

The issues:

  1. The first noticeable issues were that the laptop fans are considerable louder when running Linux. I assume there is some preinstalled HP software to control this on windows, as they are completely silent on windows, but constantly noticeable on Linux.

  2. The second issue at hand is that the USB-C port doesn't seem to charge the laptop properly. The laptop randomly dies after being on for a while WITH THE CHARGER PLUGGED IN. Very odd. This happens with both normal charger and the office charger (which is also the connection to external screen).

  3. Waking up from sleep is a terrible experience. The pc makes everything super slow and laggy. Opening a single application can take up to multiple minutes. The PC has to be restarted for this to be fixed. This happens on both X11 and Wayland.

  4. Connection to external monitor also seems to be causing issues and slowing the system down. Especially after pc has been in sleep mode.

These are the main issues I've ran into in only a couple of days trying Linux on this laptop and I don't know what the causing issue is, or if the laptop simple isn't 'made' to run Linux(?).

Would highly appreciate any tips or troubleshooting tips for this. Would love to be able to run Linux on the work laptop!

Edit 1: Now trying Ubuntu, so far so good! Will keep post updated.

Edit 2: Ubuntu seems to do well with this hardware/laptop.

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[–] Im_old@lemmy.world 5 points 1 month ago (2 children)

Just as a test, can you try ubuntu? It looks like you tried "enterprise" distros, may be worth with a more generic one, maybe they have a different set drivers.

Also, can you try running lspci command, maybe it shows any devices it doesn't recognize (so you can investigate those specifically). Pretty sure there is also a gui app about drivers, but I'm not familiar with kde.

[–] Sunny@slrpnk.net 5 points 1 month ago* (last edited 1 month ago)

Here is the output of lspci, but from a fresh Ubuntu 24.04.

$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:04.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f7
01:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8852CE PCIe 802.11ax Wireless Network Controller (rev 01)
02:00.0 Non-Volatile memory controller: KIOXIA Corporation NVMe SSD Controller BG5 (DRAM-less)
c3:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Phoenix1 (rev c5)
c3:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller
c3:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 19h (Model 74h) CCP/PSP 3.0 Device
c3:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b9
c3:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15ba
c3:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)
c3:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
c3:00.7 Signal processing controller: Advanced Micro Devices, Inc. [AMD] Device 164a
c4:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
c5:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
c5:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c0
c5:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c1
c5:00.5 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller #1
c5:00.6 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller #2
[–] Sunny@slrpnk.net 3 points 1 month ago

I will try that now, thanks 👍