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What is a product that sounded promising but ended up being very underwhelming?
(lemmy.blahaj.zone)
this post was submitted on 10 Sep 2024
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It’s actually got traction in industry where we were already exploring AR for things like using 3d models to enhance maintenance on large facility equipment.
Compared to the value prop of increased reliability and enhanced frontline accessibility of consumable model data its cost is not a barrier and its quality is a MASSIVE step up from the equipment we had.
I’ve heard about it being used in high cost per unit sales experiences too, like jets or whatnot, it haven’t seen that directly.
I recall talking to a vendor back... 8 years ago? Who had a colleague trialling hololens augmented maintenance. I personally felt it would be amazing to be able to look at equipment, bring up a model and explode it to get a look at (Yeah I know you can do that with a laptop, manufacturing lines have notoriously shitty wifi, not to mention greasy around equipment), assisted procedures were a cool idea too, helps people who may not be super familiar with your specific equipment, like shift or loaner maintenance people.
Over a decade ago, different company, they had a bounty on video procedures, you'd strap a go pro to your head and record something like changing batteries, replacing o-rings, removal of electronics etc for a cash bonus. I'm a text and photo person but I totally see the value in video documentation.
Microsoft had a demo at an ignite conference in 2020 if I recall of hololens doing ar metrics, person looked at things like the elevator and would give them real-time performance data, definitely a gimmick but I still think AR could be useful in an industrial setting.