I thought data caps for home internet were a thing of the past…
I’ve somewhat recently moved back to a very rural area of the Midwest. Small town. No stop lights. Biggest businesses other than the bars are Casey’s, Subway, and Dollar General.
And we have one ISP (not counting DSL) — Mediacom. When we first signed up, I had to go with the second service tier. But not because of speeds, but so I could have a reasonable 1 TB/mo data cap.
Lucky me, they increased the cap to 1.5 TB. 🙄
I hope that in my lifetime I can see ISPs regulated as a public utility.
Xfinity also lied and told me there wouldn’t be a cancellation fee since I wasn’t under contract (so I thought) and I was moving to an area that they didn’t serve.
Turns out when I had called in a year prior with a question they “renewed” the contract without my approval and there WAS a cancellation fee. But never told me. Never sent me a bill.
Didn’t know anything until I got a collections letter for $400. Called them up and they had the notes on my account from the three different reps I spoke to over the phone to confirm there was no fee. Because there were so many conflicting reports online I wanted to be sure. They did not give a fuck and pretty much admitted their reps lied.
So fuck Xfinity.