this post was submitted on 18 Aug 2023
1247 points (84.5% liked)
Technology
55744 readers
2755 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Why stay on Twitter? Shit was a trash fire 10 years ago. Got 3 times worse every year since 2015
Very specific use case. I use it for tech support for some companies in my country. They ignore emails and phone lines, but Twitter they don't. Other than that, I have no reason to use it, nor do I use it.
I see. Thanks for the reply. Interesting what becomes the defacto standard for communication in different circles.
On a social network like that, where anyone can see and partake in any conversation, asking an open question or reporting any kind of issue makes it impossible for companies to ignore. Sending them email and getting no response could result in me getting upset, maybe changing company and telling my friends, majority of who won't do anything in regards to that. Exposing company for not being helpful or service disruption can escalate quite rapidly on networks where people can share your post without much effort, regardless of the fact if it's true or not.
So, I abuse that fact. I don't send them DMs I call them out publicly. It's so stupidly effective.