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why are companies trying so hard to have employees back in the office? (lemmy.world)

submitted 1 year ago by andallthat@lemmy.world to c/asklemmy@lemmy.ml

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I have posted this on Reddit (askeconomics) a while back but got no good replies. Copying it here because I don't want to send traffic to Reddit.

What do you think?

I see a big push to take employees back to the office. I personally don't mind either working remote or in the office, but I think big companies tend to think rationally in terms of cost/benefit and I haven't seen a convincing explanation yet of why they are so keen to have everyone back.

If remote work was just as productive as in-person, a remote-only company could use it to be more efficient than their work-in-office competitors, so I assume there's no conclusive evidence that this is the case. But I haven't seen conclusive evidence of the contrary either, and I think employers would have good reason to trumpet any findings at least internally to their employees ("we've seen KPI so-and-so drop with everyone working from home" or "project X was severely delayed by lack of in-person coordination" wouldn't make everyone happy to return in presence, but at least it would make a good argument for a manager to explain to their team)

Instead, all I keep hearing is inspirational wish-wash like "we value the power of working together". Which is fine, but why are we valuing it more than the cost of office space?

On the side of employees, I often see arguments like "these companies made a big investment in offices and now they don't want to look stupid by leaving them empty". But all these large companies have spent billions to acquire smaller companies/products and dropped them without a second thought. I can't believe the same companies would now be so sentimentally attached to office buildings if it made any economic sense to close them.

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[–] thawed_caveman@lemmy.world 7 points 1 year ago (1 children)

I haven't had a normal job since before covid so i'm not super qualified, but:

I think big companies tend to think rationally in terms of cost/benefit

I think they sometimes do, but not always. The reason being that companies are made of people, and people sometimes but not always think rationally.

In this case, my guess is middle management may be fretting about leaving employees unsupervised. What if they play games or browse Twitter on company time? You can't monitor them when they're not in the office!

Inspirational wish-wash like “we value the power of working together” strikes me as common corporate wish-wash. It's sort of along the lines of "we're a family here". They're trying to make employees emotionally invested in the corpo so they'll put up with more bullshit.

[–] andallthat@lemmy.world 2 points 1 year ago (1 children)

Well yes, I do feel we might have collectively given more thought to this here than my company has...

It's just that I work in one of those places where a trivial change that our users are asking for requires a business case and endless discussion, so it's weird to think that a big, life-changing decision like this would just be taken without a particularly strong motivation.

But maybe I'm just starting from the wrong premise here. The purpose of the business case is for us little guys to obtain buy-in from the top management, but if a decision comes directly from the top management they don't need much more than their own gut feelings?

Maybe especially so if they have to make a decision based on an unprecedented situation with no data and no guidance from what other companies have done before.I can see how the least risky bet would seem returning to the previous, proven situation where most people were working in the office.

[–] thawed_caveman@lemmy.world 2 points 1 year ago* (last edited 1 year ago)

Oh yeah, power in a corporation goes top down, and it figures that top management likes it that way.

There's definitely safety to be found in the familiar, i do it a lot, whenever i have to do something unfamiliar i will often let myself get overwhelmed trying to consider all the tiny implications. Eventually though the experience from early adopters will enlighten other companies. It's a lot easier to take a decision like this when other people have done it and you have data to see what the results were. In the case of work from home, this process is already well underway, it's been three years since covid and there's already a lot of data that you can point to.