this post was submitted on 15 Aug 2023
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So management is relying on the workers to self organise, instead of providing clear direction on deliverables and the quality of those deliverables.
Sounds like the labor cost of quality management is being offset by travel costs incurred by the workers.
That's the rub, management has no idea about the deliverables, they don't understand the product or customers at all. They got spoiled by a self actualizing team that figured things out better than the hierarchical leadership, and effectively peer leadership.
When the group is broken up, then some folks stray, and while they are talented and working hard, they get caught up in their own little world when the work doesn't organically come.
Frankly, while I bemoan how little our management does, I'm happier more directly engaging with clients, marketing, and sales. My peer groups that have clearly more direction handed down seem doomed to have suboptimal product inflicted by the game of telephone through the bureaucracy.
In short, I see challenges either way it gets sliced. Self directed teams with clear purpose and connection can thrive in any scenario, however I feel like you are lucky to find 2-3 people to make that team, and there's some value to be added by having people along that might need some more clear steering.