this post was submitted on 13 Jul 2024
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Well since I've been mostly in customer service jobs I'd like for people to know that the reps don't make the rules or decisions. When there is something about a store or service that's undesirable such as prices then it's something to bring up to upper management or just let them lose you as a customer. But you can be as nice to the reps as they are to you.

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[โ€“] ch00f@lemmy.world 7 points 3 months ago

I mean, they also have to figure out how to manufacture like 240 MILLION phones or roughly 1 every 130milliseconds.

The design is likely locked in around a year in advance, and the remainder of the year is spinning up production and actually manufacturing the phones.