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Most consumers hate the idea of AI-generated customer service (www.techspot.com)

submitted 5 months ago by neme@lemm.ee to c/technology@lemmy.world

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[–] Pringles@lemm.ee 1 points 5 months ago (1 children)

I never had issues with Amazon support. To be fair, the last time I needed support was over 4 years ago, but still. I got to chat with some real person relatively quickly who managed to address the issue swiftly.

[–] polle@feddit.org 1 points 5 months ago

Thats also my experience with amazon. The chat is actually amazing.