this post was submitted on 11 Aug 2023
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I will forever wonder how these companies actively choose $0/mo over a cut of $XX/mo and everyone in the decision chain thinks it's the right decision.
Because your 0$ per month after dropping them doesn't hurt their bottom line.
Corporations generally weigh the risks and the benefit often wins out and they make more money because there are enough people that either reluctantly cave into the fee increase, forgot about their subscription or just don't care that it's going up.
It's fairly seldom (but seems to be increasing over the years) to see so much backlash that a company walks back on what they were planning to do.
My favorite example of the reverse in recent memory has been Wizards of the Coast essentially going back completely and then some on their unpopular OGL changes after a significant portion of their DnD Beyond members canceled their subscriptions.
Everyone thinks they're better at making business decisions than the financial analysts at major corporations lol
Yeah, these changes suck for the customers (/ex-customers) but do you really think that was a big part of the equation? They do not care about you and the research says they will make more money increasing the cost despite the backlash. And they're almost definitely right.
Pretty good evidence towards breaking up the production and distribution segments if the industry.
They want you to drop your subscription to the ad-supported tier.
Like 22% of Americans never check their credit card statement details.