this post was submitted on 16 May 2024
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Customers are fed up with anti-theft measures at stores. Retailers say organized crime is to blame (www.cbc.ca)
submitted 3 months ago by girlfreddy@lemmy.ca to c/canada@lemmy.ca
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Susan Dennison recently had an unsettling experience at her local grocery store, a Loblaw-owned Fortinos in Burlington, Ont.

Just as she was leaving, the wheels on her shopping cart locked up β€” making it immobile.

She said a store employee rushed over and demanded to see her receipt.

"I felt like I was ambushed," said Dennison, who scrambled to find her bill. "She's badgering me, like, 'Is it in your wallet? Is it in your pocket?'"

She said she was finally cleared when the employee found the receipt β€” in one of her shopping bags.

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[–] pedz@lemmy.ca 4 points 3 months ago* (last edited 3 months ago)

The local grocery owmed by Loblaws is not taking bottle and can refund tickets/coupons at cash registers from their own machines now. You have to go to the customer service counter with the damn ticket and they refund you in POCKET CHANGE right away so THEN you can give it back to them in a few minutes while paying for groceries. But you can't use the ticket from the machine!

They refuse to honor and refund their own tickets/coupons from their own machines at cash registers because apparently, there's been too much fraud. It's such BS.