this post was submitted on 04 May 2024
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STEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2 (twitter.com)
submitted 7 months ago by nanoUFO@sh.itjust.works to c/games@sh.itjust.works
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[โ€“] nanoUFO@sh.itjust.works 9 points 7 months ago* (last edited 7 months ago) (1 children)

I've heard you need to keep pestering them, you probably got automatically denied. Like escalate to a person and people have had to ask 5 times before they got it with over 200 hours played.

[โ€“] Grumpy@sh.itjust.works 4 points 7 months ago

At that point, it probably starts costing steam more money in support agents.