this post was submitted on 04 May 2024
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Also, data governance is attrocious in most places. Some of the things I've seen ICT do with PII is mind-blowing. I've been a part of three large breaches (two ransomwware and one data theft/sale) and it's always ironically been because of ICT managers.
I've caught a senior manager storing employee and device information for 17K staff in a Google Sheet on their personal account so they could distribute it to an external consultancy. I stumbled across the URL in an email chain, confirmed it was fully publicly accessible—anyone in the world could see it if they had the URL—and had been live for two months. This was apparently the safe workaround for emailing it as a file... They didn't understand what was so wrong until I declared a formal breach internally. I can only assume that info got out but there was obviously no way of knowing. Names, addresses, genders, DOBs, etc. for employees. Then MAC addresses, IMEIs, network locations, serials, etc. for devices. Just sitting there...