this post was submitted on 16 Apr 2024
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Fuck Slack, Google Chat and Workplace.
Companies abuse it's use instead of using emails and tickets, it's fucking chaos.
Yeah let's make people contact us through this public chat, all at once, I'm sure it won't be a fucking mess.
You can write to me by chat but no ticket no help
In a previous job I was before we were pretty clear about our channels, and WE (3 people) were the Service Desk.
But after that I worked in a specific area of the IT of a multinational DIY stores chain and what a fucking mess.
Yeah im at a fairly small company with a boss that cares about that kinda stuff more than me so its not very hard to enforce