this post was submitted on 06 Apr 2024

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Has this ever happened to you? (lemmy.world)

submitted 8 months ago by robocall@lemmy.world to c/programmer_humor@programming.dev

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[–] Passerby6497@lemmy.world 40 points 8 months ago

It's called the asshole tax, and it's what happens when you believe a child over the person you're paying to fix your/their mistake (again).

Having run my own computer repair side business for a while, I would have (and have) absolutely done the same thing in the situation. I also had repeat fliers that realized their mistakes and didn't try to blame me for their failure, and the nicer ones even got a discount. But the asshole tax is there to make dealing with problem customers more worth it, and potentially to encourage them to find someone else to torment and give money to.