Technology

When Ty landed an introductory phone interview with a finance and banking company last month, they assumed it would be a quick chat with a recruiter. And when they got on the phone, Ty assumed the recruiter, who introduced herself as Jaime, was human. But things got robotic.

“The voice sounded similar to Siri,” said Ty, who is 29 and lives in the DC metro area. “It was creepy.”

Ty realized they weren’t speaking to a living, breathing person. Their interviewer was an AI system, and one with a rather rude habit. Jaime asked Ty all the right questions – what’s your management style? are you a good fit for this role? – but she wouldn’t let Ty fully answer them.

“After cutting me off, the AI would respond, ‘Great! Sounds good! Perfect!’ and move on to the next question,” Ty said. “After the third or fourth question, the AI just stopped after a short pause and told me that the interview was completed and someone from the team would reach out later.” (Ty asked that their last name not be used because their current employer doesn’t know they’re looking for a job.)

A survey from Resume Builder released last summer found that by 2024, four in 10 companies would use AI to “talk with” candidates in interviews. Of those companies, 15% said hiring decisions would be made with no input from a human at all.