this post was submitted on 04 Mar 2024
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I'll piggyback on this one. I'm personally more partial to Lenovo if money and lead time isn't an issue, but Dell Latitude is the budget business brand. On site repair support is roughly the same, they contract 3rd parties in whatever area you are in to do onsite repair.
I can reliably get Latitude 5500 series laptops with i5, 16gb, 256gb, and fingerprint reader for less than $1000 shipped, and that includes a 5 year on-site accidental included warranty with keep your drive. You drove over your laptop? Ok, here's a loaner, let me try to pull the storage, and try not to do it again.