this post was submitted on 28 Feb 2024
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Every individual concern you've brought up in this thread is valid and not uncommon. The important part that @ramble81@lemm.ee is focusing on is that your mindset on how you approach these challenges is incredibly unprofessional.
Having more to do than you realistically have time to do is the reality of working in IT. Everything the business does ultimately comes back to IT at some point in the process, so we naturally have to work with every single branch of the business.
Being underpaid is a reality of work for most people in the modern world. The professional thing to do is to decouple your feelings of how you're being paid from individual tasks or duties that are expected of you. "I'm not paid enough to deal with this" should be limited to tasks outside of your scope of work. If you're ultimately not paid enough to do your job, complaining about individual tasks that are part of your job being bnove your paygrade is just saying you aren't willing to do your job. I can't tell you the best solution to your pay situation. Maybe changing jobs or even changing industries will help, but also changing your mindset can do wonders for your mental health. For example shifting to instead saying to yourself "I'm woefully underpaid but at least I'm working in IT and not at X" can greatly help ease the pain until you reach whatever milestone which does help improve your situation
What you need to do regarding your workload is have a conversation with your manager/superior about prioritization. You say "hey, I have this this this and this that need to get done right now and I can't realistically do them all, what do you want me to prioritize and deprioritize" and if something important hasn't been given priority in a long time (such as patches) you need to then push back and say "we haven't been able to apply security patches in quite a while, I think we should reprioritize this so we can put some time into patching this week" this is how you manage a gigantic workload is by shifting priorities. The longer important maintenance tasks are ignored, the larger the impact and the harder it will be to complete the tasks
I know it is.
Now, ask me why that is.
Lol ๐, no one has actually told me to keep the servers up to date, the only thing I was ever told was "keep shit running". I've done updates on my own incentive, since I'm the senior IT engineer in the company. When things turn to shit after an update, hey, I'm rolling back a snapshot, I did not sign up for this ๐.
And that is basically it ๐คท... I get the same salary regardless if I do them or not. After a few failed ones, I just gave up. F it, not worth the time or the effort.
Nope, I'm saying "Fuck you, pay me!".
You think they care about updates and security? I've mentioned it a few times at meetings... "yeah, we'll talk about that later". OK ๐คท. They obviously have no idea how fucked up things can get if you're not up to date regarding security... but hey, they have been warned more than a few times ๐คท.
๐คฆ... dude, you really have no idea where I live ๐๐คฃ๐... otherwise you wouldn't be saying this.
Things have been said more than once... I have asked, have pleeded for more personel... deaf ears. I have put it in writing, no use. Fine, then I just keep things running and that's basically it ๐คท.
Oh, and regarding workload, I already prioritize. The priority is to keep shit running, not to be up to date (obviously)... so, I just keep things running.