And no, I will not tell you what my company app is.
this post was submitted on 20 Feb 2024
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There's a difference between software that's designed to be easy for people that haven't seen it before and software that's meant to be used by someone that's been trained to use it.
Yes and no. I did build several in-house enterprise applications and for this I know about this problem. And yes you're right, a lot of the complicated contexts are more complex than searching on Google.
But! Enterprise software architects have a tendency to make every feature as visible, and also making the apps as feature rich as possible. This comes with high costs.
I always try to establish a strive with exactly what google delivers.
Cage the user in his first decision, Filter or action and then show him or her the application with all the features feasible in the chosen context. It is amazing how complexity reduced most of these applications are when you just ask this first question.