4 pane comic of dolan on the left and spooderman on the right
pane 1 (dolan): cum join opensurce cummunity!
pane 2 (spooderman): shure! how joyn?
pane 3 (dolan): Here discord! (with discord logo)
pane 4 (spooderman with tears in eyes): y u do dis?
I think the thread(s) aren't that hard to navigate or search in - assuming everything else has been set by admins properly (rarely the case). YMMV. Third-party ticketing/integration bots with major services are seamless, but or course depends on your use case.