this post was submitted on 25 Jan 2024
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Thousands of WestJet customers' flights were cancelled amid extreme weather earlier this month. And many say the airline would not reschedule them within the required window, in what one advocate framed as just the latest example of a failure to uphold travellers' rights.

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[–] corsicanguppy@lemmy.ca 16 points 9 months ago (1 children)

This isn't the westjet of 2018, sadly, and it appears to be going downhill so fast that it'll be at Air Canada levels of enshittification by the summer.

Hammer them, early and often, as these guys can't be expected to naturally be good.

[–] sik0fewl@kbin.social 4 points 9 months ago

I think they’re at least at Air Canada levels right now.