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Tesla blamed drivers for failures of parts it long knew were defective (www.reuters.com)

submitted 10 months ago by throws_lemy@lemmy.nz to c/technology@lemmy.world

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Wheels falling off cars at speed. Suspensions collapsing on brand-new vehicles. Axles breaking under acceleration. Tens of thousands of customers told Tesla about a host of part failures on low-mileage cars. The automaker sought to blame drivers for vehicle ‘abuse,’ but Tesla documents show it had tracked the chronic ‘flaws’ and ‘failures’ for years.

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[–] machinin@lemmy.world 19 points 10 months ago (2 children)

I think you mean when a company has absolutely every intention to fight any extra expense that might occur from warranties or recalls.

[–] originalucifer@moist.catsweat.com 11 points 10 months ago (2 children)

i think i mean that tesla as a company isnt actually setup to manage, end-to-end, vehicle lifespan or support. so adding to that... quality control is practically non-existent and their engineering is obviously lacking.

the company is in a full scale free fall as their products age out and no one seems to be noticing.

they will lose all market share 'cept righteous conservatives, and someone will buy the failing brand for recognition and patents. its inevitable.

[–] Petter1@lemm.ee 2 points 10 months ago

Maybe thay change to a software as a service company, lol

[–] aard@kyu.de 2 points 10 months ago

I now and then check Tesla share prices after that kind of bad news - and to my amazement it just keeps going up.

That they're not really good at the car building part has been well known for quite a while - and by now it should be blatantly obvious even for people not doing software stuff for a living that they're also not stellar at the software thing (which I assume their valuation is mainly based on, as it doesn't make much sense). They are better at least with the infotainment software than established car makers - but given how those suck at it that's really not hard.

I don't really see them spreading too much in the EU currently - they're currently trying very hard to piss off the Nordics, and I'd expect to see regulation eventually prohibiting new cards with touch only controls. It already is treated like a mobile device by law here - so touching any settings on your Teslas touch screen while driving can be very expensive, up to a temporary loss of license. Also having an accident while touching the screen will shift more of the blame to you.

[–] dmonzel@lemmy.ml 2 points 10 months ago

To sum up your comment in one word: capitalism.