this post was submitted on 20 Dec 2023
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Rite Aid is banned for five years from using artificial intelligence (AI) facial recognition to try to curb shoplifting, the Federal Trade Commission (FTC) said Tuesday. In a press release, the age…

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[–] ShittyBeatlesFCPres@lemmy.world 11 points 8 months ago (1 children)

I think the problem is that the tech used here doesn’t work. This isn’t some high end A.I. company spending a fortune on advanced facial recognition. It’s just a shitty camera in a drug store that probably doesn’t get cleaned and falsely dings every other dark-skinned face.

I’d believe some facial recognition software works effectively. TSA’s Global Entry kiosks and things like that where it’s a controlled environment with good lighting and the vendor/customer are willing to spend money. I do not believe fucking Rite Aid is going with a high end product to catch whoever keeps stealing Starburst.

[–] isles@lemmy.world 3 points 8 months ago

I don't know that I'd point to the security theater of TSA as an example of "doing it right". But agreed, they have a better shot than Rite Aid.

I think the bigger problem is shoplifting is not a symptom of poor security, but rather poor society.