this post was submitted on 21 Jul 2023
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I have the 2018 Mazda 3, and Mazda is actually still one of the better companies when it comes to the infotainment stuff. No touch screen, and the controls are in the center console, where they're super easy to reach.
I don’t know for sure about the 3, but the CX5 and CX9 definitely have touch screens but can only be used that way when stopped. The 2018 Mazda3 smart start guide says it also works that way. My wife didn’t even realize she had a touch screen until I showed her. I had an Infiniti with touch screen and knobs and I only used the knobs, they are superior for sure.
2016 Mazda 3 does indeed have a touch screen, but not really, because like you said, can only be used when stopped. Knob control otherwise, which works fantastic.
Mazda also has some hilarious bugs in their infotainment systems. This forced people in Western Washington to the NPR station https://jalopnik.com/a-weird-radio-glitch-has-mazda-owners-stuck-listening-t-1848506850