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23andMe frantically changed its terms of service to prevent hacked customers from suing
(www.engadget.com)
This is a most excellent place for technology news and articles.
Why would you this wasn't even a hack for my understanding?
It was a password stuffing attack. Meaning that a bunch of users with reused crappy passwords had their accounts accessed with their legitimate passwords by attackers.
I'm not sure why this reflects horribly on the company in a way that would encourage one to delete their account?
This would be like leaving the key to your apartment in a public place and then complaining about your landlords terrible security when someone accesses your house when you're not there.
They stuffed passwords to get them access to information not just on the compromised accounts' profiles but to detailed data on a large group of other people whose accounts weren't compromised through a function within 23andMe's database browser.