this post was submitted on 06 Dec 2023
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Thomas πŸ”­βœ¨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)
submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] Patches@sh.itjust.works 9 points 11 months ago* (last edited 11 months ago) (1 children)

They want us to believe their words are magic for 2 reasons:

  1. They make a lot of money and they want that gravy train to keep chugging

  2. The average person is scared by lots of big sounding words, and the evidence of that is everywhere.

[–] mx_smith@lemmy.world 7 points 11 months ago (1 children)

The average person is scared of massive lawyer fees trying to defend against any law suit.

[–] Patches@sh.itjust.works 4 points 11 months ago

See reason 1. But yes.