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That's so sad, you weren't even doing a "No tip" just a "reduced tip." Like, isn't that how tipping is supposed to work?
I've faced it too, coworkers would tell me things like "we have a spray bottle with water so you can look like you're sweating and working really hard and more likely to get tips." Cool, because gaslighting people for money isn't fraudulent or scammy at all??
The entitlement is crazy. I remember literally arguing "it's not their responsibility to cover the gaps in our pay that our employer refuses to cover" and them acting like I was crazy to expect our employer to pay us a living wage when we could be raking in cash from tips.
Seriously, the tips were insane, but it wasn't enough for these people. We could be getting enough in tips to be making $30+/hour each night, but apparently that's not enough and entirely the responsibility of the people who come to our restaurant.
Yeah, I'm pretty convinced that the worst tipping culture comes from the people who act like not getting a tip is fucking blaspheme that should be punished by God himself.
Yeah, like I've always tipped the "standard" (15% here) as the minimum in the worst cases, my standard is 20-25% or more depending on the bill and time of service, et cetera; and they still had their panties in a wad over the idea that their brilliant shortcuts weren't that brilliant and that someone might still see through them or at least appropriately judge their service over them, intentional or not.
edit: at the time it was 25% or more; I've only adjusted it slightly because I don't make as much anymore, and even then it's mainly when it's a large bill, and I'm by myself, and either the service was just sub-par, or it was a very fast but expensive meal. Good eating is my vice.