this post was submitted on 17 Nov 2023
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Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude (www.insider.com)
submitted 1 year ago by elfpie@beehaw.org to c/chat@beehaw.org
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I was watching a video from two years ago about different social norms and this showed up. Found someone questioning the same eight years ago on reddit (when it seemed less normalized). It feels so weird not being aware of this shift, even as a foreigner.

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[–] Caligvla@lemmy.dbzer0.com 4 points 1 year ago* (last edited 1 year ago)

Honestly, mmhmm is what seems alien to me.

It sounds absurdly rude if not sarcastic to me, I think I'd rather even a sarcastic "you're welcome" than that because at least it sounds like the person acknowledged your gratitude. Really, if you're gonna use "mmhmm" you might as well just stay silent.