this post was submitted on 13 Jul 2023
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Mildly Infuriating
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Is it Samsung or the provider?
Verizon does this all the time with my family members no matter who the manufacturer is. If you get the phone from a Verizon store instead of carrier-unlocked they pull this crap all the time.
I remember on some of my older phones Verizon would not only install apps I didn't want, but they'd flag them as system apps so they couldn't be disabled.
Samsung allowing this to happen is bad though
That's like saying Samsung shouldn't allow you to install any apps. If Verizon bought the phone they can put whatever they want on it before they sell it to you. And then when you buy it, you delete or put whatever you want on it.
This happens on unlocked phones too. My Galaxy S21 has apps installed on it whenever I have a different provider (Trafcone, AT&T, etc.). It's not just when it's a phone resold from the provider.
It's a "feature," in fact...
Under What to expect on this support page, it says:
The correct approach from a UX perspective would have been to display an out-of-box experience wizard that gives the user an option to either use the recommended defaults, or customize what gets installed.
Unfortunately, many manufacturers don't do that, and just install the apps unconditionally and with system-level permissions. And even if they did, it's likely that many of the carrier apps will either have a manifest value that requires them to be installed, be unlabeled (e.g. com.example.carrier.msm.mdm.MDM), or misleadingly named to appear essential (e.g. "Mobile Services Manager").