> Greentext

7440 readers

8 users here now

founded 2 years ago

MODERATORS

MarcellusDrum@lemmy.ml

375

Domino's Pizza is leaving a vacuum in Anon's heart (feddit.de)

submitted 10 months ago by Brand@feddit.de to c/greentext@lemmy.ml

18 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] Barbarian@sh.itjust.works 25 points 10 months ago (1 children)

Having experienced the pain and suffering of working tech support early in my career, whenever I open a ticket anywhere I'm careful to be as clear, precise and polite as I can.

A close second to the insane profanity-filled tickets were the "THING BROKE. PLZ FIX THING" tickets with absolutely no clues as to what's happening.

[–] echodot@feddit.uk 11 points 10 months ago

I like it when they decide that something is broken when it isn't because they've just done something wrong.

An example I've actually had: The keyboard's broken = I've changed the text colour in outlook to white, and completely failed to acknowledge that the keyboard magically works in every other application.