Privacy

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Deleting my Twitter account and data - Twitter not complying with GDPR (lemmy.world)

submitted 11 months ago* (last edited 11 months ago) by DocSportello@lemmy.world to c/privacy@lemmy.ml

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I filed a GDPR deletion request with Twitter a couple of weeks ago. It was quite a challenge to find a way to contact Twitter (for anyone who wants to you can do so via: https://secure.ethicspoint.com/domain/en/default_reporter.asp) - but I finally succeded. I did not simply wanted to deactivate my account I want all of my data to be deleted as is my right through the GDPR.

A couple of weeks later I received message saying that my account had been deactivated and that I should not log in as this my halt the deletion. Today (one and half months later) I tried logging into Twitter and found out that my login email is still registered).

I filed a new complained but wanted to know if anybody here has had their data successfully deleted? Twitter makes it deliberately hard to do so and this might be a violation of the GDPR.

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[+] skullgiver@popplesburger.hilciferous.nl 42 points 11 months ago* (last edited 9 months ago) (2 children)

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[–] DocSportello@lemmy.world 4 points 11 months ago (1 children)

Thanks. I think that is the same form I used the first time and basically the same as the link I gave.

It is clear that they are trying hard to make it complicated - that's why I would urge anyone who wants their data deleted to try to contact them, to complain and complain again. In the end paying their support personnel will cost these companies enough money that they might consider a different practice. (As long as it is not simply a bot answering your requests - looking at you, "Bob" from Facebook support.)

If Twitter won't comply in the next 30 days I will contact my national authority.

Does anybody also know whom to contact on an EU level?

PS: what's GPA?

[–] skullgiver@popplesburger.hilciferous.nl 3 points 11 months ago* (last edited 9 months ago)

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