this post was submitted on 23 Dec 2024

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Discord sued by users claiming Nitro subscription is too difficult to cancel (www.dexerto.com)

submitted 2 weeks ago by moe90@feddit.nl to c/technology@lemmy.world

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[–] HawlSera@lemm.ee 9 points 2 weeks ago

Not surprised.

They keep offering these "Free Trials" of Nitro, but then they wanted me to put in a credit card in order to claim it?

Last I checked free means I'm not handing over shit.

But hey I know what's up, they just want me to forget I have Nitro, bill me for a month when I do, and then make it difficult to cancel knowing that I can't just tell my bank to dispute the charge because then they'd ban my account.

That's why the second the Free Trial needed a card, I just backed out of it.

When are we switching to Revolt?

[–] brie@programming.dev 9 points 2 weeks ago (1 children)

Will it lead to the exodus towards Matrix/Element? If I have to pay for messaging, I'd rather cut the middleman.

[–] Netrunner@programming.dev 5 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Not yet. It's just not ready yet and people are picky about what chat features they now need.

I wish tho.

[–] brie@programming.dev 3 points 2 weeks ago (1 children)

What keeps your posse on discord?

[–] papertowels@mander.xyz 2 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

Organization scheme, ease of use of the voice channels, cross platform compatibility.

We briefly looked into discord alternatives. Element x isn't mature enough, schildi chat could be viable. Revolt seemed to be the front runner, but the voice chat was awkward to use since it didn't show when people were in channels, and the noise cancelling of discord was sorely missed.

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[–] donuts@lemmy.world 8 points 2 weeks ago

Friendly reminder you can cancel your trial version / free month if you have activated one recently, and you'll keep the perks until your trial runs out.

Glad they are going for this, although it seems a bit weird that they aren't going for bigger players that have similar or worse tactics.

[–] OmegaLemmy@discuss.online 8 points 2 weeks ago (1 children)

it's not hard, though? I live in Turkey so I don't get protected by EU

Even then, it's still a single button press

[–] viking@infosec.pub 3 points 2 weeks ago

People are barely literate these days, I'm not surprised.

[–] Mandy@sh.itjust.works 7 points 2 weeks ago

Idk where they live but pressing cancel can't be that difficult surely.
Unless they changed that.

[–] neidu3@sh.itjust.works 6 points 2 weeks ago* (last edited 2 weeks ago)

I never saw a reason to give my not-do-hard-earned money to discord, but I have done so elsewhere online, and I will continue to do so.

My approach is always the same: I use this one card I have that is by default blocking online purchases. But I can through my bank app allow online purchases for the next hour. Works great for those "free" trials that require your card details, hoping you'll forget to subscribe.

[–] warm@kbin.earth 2 points 2 weeks ago

Huh? Every trial I have had, it's been like two button presses to cancel.

[–] doggle@lemmy.dbzer0.com 2 points 2 weeks ago

Can they sue crunch fitness next?

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