this post was submitted on 06 Mar 2024
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I find it very questionable that you publish this sort of hit piece against Lemmy without even bothering to ask for a comment from our side. This is not how journalism should work.
Effectively you are blowing the complaints of a single user completely out of proportion. It is true that we didnt respond ideally in the mentioned issue, but neither is it okay for a user to act so demanding towards open source developers who provide software for free. You also completely ignore that this is an exception, there are thousands of issues and pull requests in the Lemmy repos which are handled without any problems.
Besides you claim that we dont care about moderation, user safety and tooling which is simply not true. If you look at the 0.19.0 release notes there are numerous features in these areas, such as instance blocking, better reports handling and a new moderator view. However we also have to work on improvements to many other features, and our time is limited.
Finally you act like 4000€ per month is a lot of money, however thats only 2000€ for each of us. We could stop developing Lemmy right now and work for a startup or corporation for three or four times the amount of money. Then we also wouldnt have to deal with this kind of meaningless drama. Is that what you want to achieve with your website?
Wow, when are you going to realize that you work for your users?
This isn't "one user" being "so demanding". Its a trend. Read what others have said. Learn from your mistakes. Your community of instance admins are pissed because you're constantly throwing them under the bus. And, yes, your moderation tools are crap. Thats objective.
And 2000€ per month is a ton of money. Most open source devs get nothing. Stop being so ungrateful and disrespectful to the community that you work for.
I love lemmy, having been here since the very earliest hexbear days. In my view, the devs are doing the best they can. They're a tiny team surviving on grants, trying to produce software that the users, for some reason, expect to have feature parity with reddit, a large corporation with a large paid dev team. It's weird to say the least.
My understanding is that nutomic and dessalines survive solely on that 4000 euros per month, because all of their time goes to lemmy. How do you want them to survive? They need to eat and pay rent, you know. The real world exists and they're humans in it, needing food and sleep and shelter.
It seems to me you want magic. You don't want the lemmy devs to be humans, you want them to be magic coder gods who are infinitely patient, with boundless time and energy. But that's completely unrealistic, you surely must see that, right?