I'm a millenial who does tech support in a school and I see this every day. Older people and young kids generally are pretty clueless about doing anything in a computer.

I always thought the generations after the millennials would use a computer as second nature as they would be born when computers were already everywhere. Instead, they are just as useless as boomers.

But millenials always manage the basics. And learn stuff quick when they have too. I doesn't matter if it's a teacher or a janitor. It's a different mindset.