this post was submitted on 22 Jul 2023
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My wife and I keep getting our debit cards stolen online. We notice the charges and are able to dispute them and cancel our cards, but it sure is annoying.

We don't put our card information on suspicious websites. They're on well known websites like amazon and Facebook.

We ran out emails through a data breach checker and it found nothing.

I don't think there's any malware on our devices.

Any idea what could be happening and how to prevent it?

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[–] jesterraiin@lemmy.world 5 points 1 year ago* (last edited 1 year ago) (9 children)

Interesting.

Does it concern the cards from the same bank? I've read about some banks actually abusing their own clients and meddling with their money...

[–] Snowman44@lemmy.world 4 points 1 year ago* (last edited 1 year ago) (6 children)

Yeah they're all from the same bank.

[–] jesterraiin@lemmy.world 4 points 1 year ago (4 children)

Could you try and set up a test account in different bank and check whether the problems spread onto the new card too?

[–] Snowman44@lemmy.world 5 points 1 year ago (1 children)

I have a credit card too, but I don't use it as much. It's from a credit union, not my bank. I don't remember it ever getting stolen.

[–] jesterraiin@lemmy.world 4 points 1 year ago (1 children)

I think we may be on the correct track, sir. I'd encourage you to try out different bank, if it's not much of a hassle.

There's an additional possible test - you may want to ask people that you and your wife know about, who have cards in the same bank, whether they've ever found some puzzling stuff about their financial history there.

[–] Snowman44@lemmy.world 4 points 1 year ago (1 children)
[–] jesterraiin@lemmy.world 3 points 1 year ago

Goodluck.

And if it's going to solve your problem, please share your experience with other people.

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