this post was submitted on 18 Nov 2023
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T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer's phone.

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[–] kgbbot@lemmy.ca 183 points 9 months ago (70 children)

The employee was and is a scum bag human, but what dumbass trades a phone with nudes on it‽ I wouldn't even get a phone serviced with nudes.

[–] rob_t_firefly@lemmy.world 121 points 9 months ago (30 children)

Most people aren't all that clear on the distinction of things being "on" a phone. When they switch to their next phone and their photos immediately sync onto it from whatever cloud stuff they use, they may have the illusion that the new phone is where their photos "are" now and not consider the continuing existence of the data on the old one.

Basic technical literacy should be everyone's responsibility and would be in a perfect world, but any IT person will tell you that it can never be assumed of anyone. However on the bright side, stories like this blowing up in the mainstream news will knock a little awareness into more end-user skulls every now and then. Send it to all the non-techies you know and care about!

[–] pete_the_cat@lemmy.world 56 points 9 months ago (12 children)

After being in IT for a decade it never ceases to amaze me how incompetent people are when it comes to tech.

At my first gig in NYC I worked at a smaller financial firm (about 100 people) and every mid-level and above employee was given a work phone. One time I got a ticket that said "my smartphone is being really slow, can someone please take a look?". I went up there and it was a guy in his 40s (I was like 30), suit and tie, I think he was a Junior VP or something like that. He gave me his Galaxy S5 and I looked at the RAM usage and it was all taken up by Chrome. I opened up Chrome and he had 99+ tabs open, I told him that was the reason and he said "Oh.. I thought those automatically closed when I exited (he meant switched apps, not killing the process)...", I told him they didn't and started swiping them away, after the first few it was about 90 tabs of (teen) porn 🤣. I had to stand there in front of him, straight faced for a good few minutes cleaning up his porn. Afterwards I said "it should be better now, just remember to close your tabs when you're finished with them." and left. Once I got in the elevator I nearly pissed myself laughing so hard.

[–] Usul_00_@lemmy.world 18 points 9 months ago

That's awesome. Reminds me of having to tell an SVP that yes, per his demand, I did take his request to keep sharing music online illegally at work. He didnt seem to accept that the legal letters the form received meant he needed to change anything.

What could have been an 'oh shit, my bad' and noone has to know - turned into the entire leadership weighed in to direct me to delete the files and tools and be very clear he was putting his employment at risk.

The poor man's ego. He seemed to think the IT guy didn't have the ability to speak to him like that. Even insisted I tell him in front of two of his staff as a power play

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