this post was submitted on 17 Nov 2023
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Americans are explaining why they don't say 'you're welcome' in customer service settings after foreigners complained that 'mmhmm' comes off as rude (www.insider.com)
submitted 11 months ago by elfpie@beehaw.org to c/chat@beehaw.org
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I was watching a video from two years ago about different social norms and this showed up. Found someone questioning the same eight years ago on reddit (when it seemed less normalized). It feels so weird not being aware of this shift, even as a foreigner.

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[–] amanneedsamaid@sopuli.xyz 43 points 11 months ago (7 children)

In pretty much every situation I've ever been told thank you, I've felt that "No Problem" is a much better representation of how I feel than "You're Welcome".

[–] yardy_sardley@lemmy.ca 20 points 11 months ago (4 children)

I agree 100%. "You're welcome" is the phrase that everyone knows to be the direct response to a "thank you", so using it implies the necessity of a prerequisite thanks. So really it's just a polite way of saying "yeah you better be thankful."

Whereas "no problem" seems to be a fairly sincere way to say "no thanks are needed, I'm helping because I want to."

[–] villasv@beehaw.org 21 points 11 months ago

So really it’s just a polite way of saying “yeah you better be thankful.”

lol that escalated quickly

When I hear "you're welcome" the only thing I think of is that I'm welcome

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