this post was submitted on 27 Oct 2023
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In my country, your birth certificate has both your deadname and your new name on it if you changed your name. When I signed up for PayPal, I had already transitioned, so I put in my current, legal name. PayPal asked for proof that I am who I claim to be, to prevent fraud. Fair enough, I gave them my birth certificate. They looked at it, and then changed the name on my account to my deadname, which was no longer my legal name. When I told them to change it back, they said I'd have to submit a change of name form.
I knew Musk was transphobic sooner than most of the public did after that experience.
Don't think this is necessarily connected to Musk though. Like, I had similar experiences with most institutions and some banks still fuck up my name. Musk probably has zero say in this. But yeah, I avoided for a long time to change my name on PayPal for this exact same reason. When I did update my name this year it did work out great however. PayPal didn't ask me for any proof and it was a smooth experience.