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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
this post was submitted on 14 Oct 2023
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It's gone further here.. we have shops with scanners so you scan the goods as you go around.. in theory speeding up checkout but..
Given the chronic understaffing meaning you're basically in a queue for attention, it frequently takes longer to get through the 'rapid' checkouts than it would if I simply queued up and got someone else to do it. But as far as the supermarket thinks they're winning as they pay fewer people.
This is the store policy making the experience suck.
Random checks at Kaufland (European supermarket chain) only require the employee to visually inspect your cart to see if you scanned everything and they only need to rescan like four items, to verify the employee actually took the time to check instead of just waving you through, so it's all very fast.
Also, all employees can clear restricted items, so that's fast too. My only gripe is that alcohol-free beer also triggers the age verification, but that's a minor issue.
I love the hand scanners since thanks to them wonky scales and weight limits are a thing of the past. They really make checkout faster, as long as the store isn't using them in a boneheaded way.
Non-alcoholic beer still has a little alcohol in it