BG3 is a huge exception. It's more popular by far than most games of the sort. And still only two of the dozen gamers I work with has played any of it, and they are both done with it.
all these gamers glowing about how great it is
Where? If you mean online, yeah, online discussion and gaming publications focus on more complex games that more serious gamers are playing. There's just more to say about them. And news sites are gonna pay more attention to exceptions to the norm like BG3. None of the many gamers in my life are talking about it. If you're hearing about BG3 and other huge, complex games regularly, it's because you are spending time in spaces where and with people who care about them. Because it's not just everywhere.
Tbh I play the hell out of some Kairosoft games on mobile <_< I love watching my little guys thrive.