this post was submitted on 29 Aug 2023
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CenturyLink left 86-year-old woman with no Internet service for a month | After three canceled appointments, service restored one day after Ars emailed ISP.::After three canceled appointments, service restored one day after Ars emailed ISP.

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[–] Sanctus@lemmy.world 47 points 1 year ago (2 children)
[–] stealth_cookies@lemmy.ca 6 points 1 year ago

Fuck major ISPs support smaller ISPs if you have one available. I literally emailed my ISP about a deal they have going on and it took 2 emails to reduce my monthly cost by $5 for higher speed. My previous ISP actually reduced my bill without me doing anything after their costs went down.